Important Insurance Update for CareOregon Members
CareOregon has announced changes that may affect your ability to access care at our clinic.
- Medicaid (CareOregon/Health Share of Oregon): Services with non-contracted mental health providers will no longer be covered after October 1, 2025.
- Medicare (CareOregon Advantage): Services with non-contracted mental health providers will no longer be covered after January 1, 2026.
CareOregon announced this policy on August 15, 2025: Read the Announcement
What this means for you:
- Our clinic is actively re-applying to contract with CareOregon so you may continue services here.
- If CareOregon does not approve our contract before these dates, you may need to transfer care to an in-network provider to avoid an interruption.
Next steps:
1. Check CareOregon’s Provider Directory:
2. Call CareOregon Customer Service if you need help finding a provider or have questions about your coverage:
- Medicaid: 503-416-4100 or 800-224-4840 (TTY 711)
- Medicare: 503-416-4279 or 888-712-3258 (TTY 711)
3. You may file a grievance or complaint with CareOregon if you feel these changes harm your access to care: File Online
Our commitment:
We are doing everything possible to secure a contract with CareOregon so you can continue care with your current provider. We will keep you updated as we learn more.
